Q: What types of tours that visitors ABLE to register in this FACTORY tour?
A: General Course Tour and Student Course Tour.
Q: How much does it cost to register the Hyundai Motor Manufacturing Indonesia factory tour?
A: Completely Free.
Q: What kind of transportation can be used to get to Hyundai Motor Manufacturing Indonesia factory location?
A: Bus or private car(s).
Q: What is the minimum and maximum number of participants to join in this factory tour?
A: Min. 10 Participants/Group. Max. 40 Participants/Group.
Q: Who are able to register for this factory tour?
A: Participants must be at least 12 years old and maximum 21 years old (for Student Course Tour) Participants must be at least 22 years old (for General Course Tour).
Q: How long does it take for the group to book a Hyundai Motor Manufacturing Indonesia factory visit?
A: Your group can book a reservation for at least 7 days before the visit and a maximum of 30 days before the visit.
Q: Can children under 12 years old be able to join the factory tour at Hyundai Motor Manufacturing Indonesia if there is supervision from their parents/guardian?
A: Yes, children under the age of 12 can join the General Course Tour. Children must come with parental/guardian supervision. They are not allowed to come alone without parental supervision.
Q: What documents that has to be prepared for this factory tour registration?
A: Filling in E-Form, NIK, Mobile Phone Number, Email Address.
Q: My group has been booked a visit. does it can be rescheduled or cancelled?
A: Yes you can, but valid only for one change. Please contact this number +62 21 5085 0514 / +62 21 5085 0521.
Q: Is it allowed to bring additional participants other than the registered participants?
A: It is forbidden to bring additional participants outside the registered participants.
Q: Is it okay to document (take photos or videos) the journey during the factory tour?
A: Sorry, all participants are prohibited from documenting the factory tour.
Q: Is it allowed to use footwear other than work or casual shoes?
A: Sorry, all participants are only allowed to wear work or casual shoes for the factory tour.
Q: For participants who have registered but not doing the email verification process yet and did not receive a QR code, are they able to join the tour?
A: Yes, they are able to join the tour. But please verify on the spot before entering the Hyundai Motor Manufacturing Indonesia factory.
Q: Are vehicles’ license plate that has not been registered during the registration process allowed to enter the factory area to join the tour?
A: No, the vehicle license plate must be exactly the same as the license plate number that has been registered on our website.
Q: Can a registered vehicle’s license plate number be changed to another number after the registration process is completed?
A: Yes you can. But please change your group data on the Hyundai Motor Manufacturing Indonesia website by pressing the "Change Schedule" button for license plate number change max. 1 day before the factory visit is held.
Q: How many times can a group of participants join the factory tour?
A: One group of participants from the same organization can join the factory tour once during the current year. Groups from the same organization can register to rejoin the factory tour the following year.
